Does Your Business Need a Server

Does Your Business Need a Server?

Firstly, congratulations! After all, you’re probably reading this because your business is growing. Therefore, so are your IT needs. That’s good news. So, you’re probably wondering if you need a business server? Perhaps your business has grown beyond two or three employees. And there’s more growth on the horizon. Moreover,…
IT Consulting - Information Technology for Business

IT Consulting – Information Technology for Business

The rate of change in how we do business is rapidly increasing due to Information Technology. IT has become the essential framework for modern business. Moreover, properly integrated IT enables companies to innovate and thrive. On the other hand, a poorly executed IT strategy leads to a business-throttling battle with…
5 Questions to Ask Before Choosing a Small Business Phone System

5 Questions to Ask Before Choosing a Small Business Phone System

How important is it to choose the right business phone system? Extremely! Making the right choice can significantly affect your business’s success. But, wait. ‘What?’ We hear you say. Yes, the right system can mean winning more contracts, hiring fewer employees, and saving you time, money, and effort. Plus, a…
Setting Up A Reliable Business Internet Connection

Setting Up A Reliable Business Internet Connection

A fast and reliable business internet connection is crucial for optimum productivity. Moreover, it’s also vital for staff wellbeing and happiness. Essentially, if your staff are heading to the coffee machine every time they click on a modest-sized download, you probably need to evaluate your work internet connection. Plus, if…
Great Reasons to Outsource Your IT Solutions

Great Reasons to Outsource Your IT Solutions

Do you remember the excitement you felt the day you started your business? Sure, the feeling was tempered with a bit of trepidation, but the buzz was incredible. Remember visualising the challenges and imagining the rewards? With this in mind, I bet there’s a good chance you didn’t foresee being…
Hard Drive Stopped Working - Don’t Panic - We Can Help

Hard Drive Stopped Working? Don’t Panic – We Can Help!

Most modern offices are well prepared for hard drive failures. As such, they’ll usually have backup systems in place. These might include automated regular backups being sent to the cloud or to backup servers onsite. On the other hand, for smaller operations backing up data can be a little more…
Vital Computer Maintenance Tips to Protect Your Device

Vital Computer Maintenance Tips to Protect Your Device

For most modern businesses, their computer system represents a hefty investment. Therefore, it’s crucial to keep that investment running smoothly and securely for as long as possible. Usually, a PC will last between three and five years with regular computer servicing. Computer servicing includes regular cleaning, hard-drive updates and virus…
Don’t Panic - Basic Troubleshooting Techniques

Don’t Panic! – Basic Troubleshooting Techniques

‘Don’t panic’ is an appropriate first rule for computer diagnostics. Sure, we’re all familiar with that stone-cold sinking feeling you get if your screen goes blank or the system freezes up. But, panicking and stabbing wildly at the keyboard seldom yields good results. Also, you must resist the temptation to…
How to Work Effectively With Tech Consultants

How to Work Effectively With Tech Consultants

Tech consultants work with clients to help them change the way they use technology. Essentially, contracting a tech consultant enables a firm to leverage the consultant’s specialist expertise quickly. In turn, this will provide rapid improvements. These improvements may include productivity, efficiency, and, ultimately, a better bottom line. However, business…
The Benefits of an IT Assessment

The Benefits of an IT Assessment

An IT assessment is an impartial assessment of your IT system by an independent company. The objective is to ensure that your system is operating optimally, securely and is compliant. Moreover, even if you have internal IT staff, bringing in independent system specialists makes sense. Our team at Blue Sky…
Computer stress - What is it and what to do about it

Computer stress – What is it? And what to do about it

‘Computer stress’ is a modern phenomenon caused by computer issues, slow internet and network connections, poor software and OS crashes. Basically, anything that slows down acceptable productivity. It’s that building sense of anxiety and the powerful urge to chuck the PC or laptop out of the nearest window. So, if…
Why Should I Move to the Cloud

Why Should I Move to the Cloud?

What is the ‘cloud’ anyway? Put simply, cloud computing means the delivery of computing services via the internet. And because a business that uses cloud services does not need to be constrained by banks of servers or networking capacity, the number of services on offer is vast. These include storage,…
8 Components of a Great IT Strategy

8 Components of a Great IT Strategy

IT is an integral and crucial component for most businesses. Therefore, it makes sense that every business should have a clear IT strategy. However, detailing where you’re going and how you’re getting there can be difficult. So, when developing your strategy, the following eight components must be considered. Let’s have…
Develop an Effective Business Continuity Plan

Develop an Effective Business Continuity Plan

If the Covid-19 pandemic has taught us anything, it’s that it’s almost impossible to know what’s just around the corner. So, when the unexpected happens, such as fire, flood or cyber-attack (or pandemic!), what’s your plan? That’s where Business Continuity comes into play. Essentially, a BC plan sets out procedures…
3 Reasons Why Computer Repair is Best Left to the Experts

3 Reasons Why Computer Repair is Best Left to the Experts

We’ve all ignored the minor hassles of everyday life. They might include that weird sharp pain you get in your left knee every now and then. Or it might be that odd distant whining noise coming from the engine compartment of your car. Ultimately, we tend to keep pushing these…
Managed IT Roles Every Modern Company Needs to Stay Competitive

Managed IT Roles Every Modern Company Needs to Stay Competitive

Part 1 For most modern businesses, it’s the IT team that form the backbone of the company. They maintain the flow of information that keeps employees productive. However, IT roles are rapidly becoming the most challenging jobs to fill. Moreover, because technology is continually changing, you need well-trained, tier-one IT…
Business IT Support for Coffs Harbour, Port Macquarie and Taree

Business IT Support for Coffs Harbour, Port Macquarie and Taree

The Rise of the Nerds Most modern businesses rely heavily on IT systems. IT systems form the infrastructure that keeps a business running. Interestingly, during the COVID-19 pandemic of 2020, these IT systems were tested to their limits. Suddenly, remote working became the ‘new normal’. But even though many people…
7 Ways to Create a Fun Company Culture

7 Ways to Create a Fun Company Culture

Whatever kind of company you run or are involved with, be it an IT company, manufacturing, management, recruiting, real estate, we can all benefit from some fun at work. In fact, recent research has shown that having regular ‘fun activities’ at work can increase engagement and productivity. Of course, most…
Business Phone Line FAQs

Business Phone Line FAQs

When choosing a business phone line and system, first, consider what kind of phone service you want. It could be a landline, VoIP, or Virtual, and could be hosted on-premises or Cloud-based. Essentially, there’s no doubt that today’s business phone systems options are many, and each offers a variety of…
How to Recover Lost Files

How to Recover Lost Files?

We’ve all been there. One minute we’re happily creating or editing a file. The next we’re staring at the screen in utter disbelief that the file has gone. Also, have you noticed that the importance of the file is generally in direct proportion to the chances of it going ‘poof’…
How A Managed Services Provider Can Reduce Your IT Costs

How A Managed Services Provider Can Reduce Your IT Costs

Keeping up with the latest IT innovations and security threats can be an expensive proposition. Consequently, for some small businesses, it might be tempting to improve the bottom line by cutting the budget for IT and spend less on technology. However, this may be damaging to your business’s security and…
The Changing Role of the IT Manager within the IT Revolution

The Changing Role of the IT Manager within the IT Revolution

Traditionally, an IT manager used to be focused on the hardware and networks. Today, because IT is evolving and expanding to permeate more roles than ever, IT managers are less about the infrastructure and more about being technology architects. Consequently, there’s never been a more challenging and exciting time to…
What Every Small Business Needs to Know About Network Security

What Every Small Business Needs to Know About Network Security

The cybercrime threat to Australian small business is growing at an alarming rate. In fact, criminals are getting smarter, and companies aren’t keeping up. According to the Governments Cyber Security Review, cybercrime is rising exponentially and costing the economy a staggering $1 billion annually. Historically, cybercrime used to be the…
Technical Support Outsourcing - The Reasons, Risks and Rewards

Technical Support Outsourcing: The Reasons, Risks and Rewards

Today, outsourcing IT technical support is being touted by many experts as the best way to save money and improve productivity. Indeed, the trend is the same for many other business services such as marketing, advertising, human resources and accounting. So, what’s it all about? Is this approach really just…
What are the Benefits of using the Cloud

What are the Benefits of using the Cloud?

Just for once, it really is time to get your head into the Cloud. The Cloud is now, and it certainly is the future. According to research by CISCO, Cloud computing will virtually replace traditional data centres within three years. Cloud computing isn’t new; it’s been around for over a decade. But it has…
3 Common Myths About VoIP – What is it Exactly

3 Common Myths About VoIP – What is it Exactly?

VoIP is an incredible proven technology. However, although it’s been around since the ’90s, it still remains shrouded in mystery and myth. Maybe it’s the acronym within an acronym someone gave it. VoIP means Voice Over IP which unpacks to; Voice Over Internet Protocol. Don’t worry if this still isn’t…
8 Reasons Why Business Owners Should Get Office 365

8 Reasons Why Business Owners Should Get Microsoft 365

Microsoft Office is the world’s most popular office software package. It’s been around since 1989 when it was first released for Mac computers. Since then it’s remained the number one office suite and has evolved consistently to become today’s Microsoft 365. The main difference is that the new Microsoft 365…
Why are Local Computer Repair Services Important

Why are Local Computer Repair Services Important?

Although we’re well into the 21st century, we now know that hover boards, tiny meal pills and a Jetson’s lifestyle are not going to happen any time soon. On the other hand, we have mobile phones with the computational power of Deep Thought, and computers at home that could probably…
6 Key Considerations Before You Upgrade Your Business Phone System

6 Key Considerations Before You Upgrade Your Business Phone System

The first words ever spoken on a telephone on March 10, 1876, were, “Mr Watson, come here. I want to see you”. They were spoken by Alexander Graham Bell, the inventor of the telephone. And my gosh, haven’t things moved on a pace since then? But, even though a phone,…
How Commercial Wi-Fi has Changed the World

How Commercial Wi-Fi has Changed the World

It’s all Tim’s fault. Tim Berners-Lee and his nerdy band of white lab coats. Huddled together in a dusty computer lab back in the 1980’s, surviving off Twinkies and black coffee, they just couldn’t stop twiddling, could they? They probably saw the world like Neo when he finally becomes ‘The…
The 3 most common reasons for data loss

The 3 most Common Reasons for Data Loss

I often use my wife in an effort to avoid data loss. I’ll say, ‘Hey, I’ve got an appointment at the Doc’s next Tuesday at 3, can you remind me please?’ This way I’ll have a better chance of actually making the appointment. And, if I don’t, I’ve got someone…
Tailor Your Telephone System to Match Your Business Needs

Tailor Your Telephone System to Match Your Business Needs

A modern business telephone system is part of the digital convergence phenomena. Simply put, digital convergence is the morphing together of all types of media and communications as they become more similar. Your smartphone is a good example. We used to carry everything separately. A mobile phone, a calculator, a…
Computer and System Repairs by Remote Support

Computer and System Repairs by Remote Support

Remote support is a cost-effective and efficient way that IT specialists can repair your PC or network issues. In fact, problems such as virus infections, software corruption and even hard drive failures can all be tackled remotely. Simply put, it means your IT technician will be able to take over…
Little Known Benefits of Surveillance and Security Alarm Systems

Little Known Benefits of Surveillance and Security Alarm Systems

Let’s assume you’ve got your IT system secured against the rising threat from cyber-criminals, but what about your tangible assets? Just as protection against malware has become ever more sophisticated, so have surveillance and security alarm systems. The fact is, these ‘hardware’ systems have had to evolve because the boots-on-the-ground…
Types of Malware Infection and Removing Malware

Types of Malware Infection and Removing Malware

Malware or malicious software, is becoming an epidemic. It’s everywhere and it’s out to get you. It seems almost everyone has had problems removing malware at some time or other. In fact, just a few days ago the Australian Cyber Securities Centre released a warning for Windows users that a…
Wireless Internet Equipment Essential to Every Successful Business

Wireless Internet Equipment Essential to Every Successful Business

Wireless internet has become an essential part of modern life. Indeed, it’s as ubiquitous as Friends’ repeats and sausage sangers at Bunnings. It’s the rise of the mobile device, laptops, tablets and smartphones that have driven the revolution. Most kids these days have a need to be constantly connected to…
What is Ransomware and How Can it Affect Your Business

What is Ransomware and How Can it Affect Your Business?

A recent Telstra survey of more than 300 Australian businesses revealed that 48% had been attacked with ransomware last year. This represents a huge increase on previous years. And it’s only going to get worse. In addition, of the businesses infected, 50% paid the ransom demand. No, not because the…
Are You Cloud Infrastructure Ready

The Future of Networking is in the Cloud. Are You Cloud Infrastructure Ready?

What exactly is the Cloud and Cloud Infrastructure? I saw a T-shirt for sale recently, it read, ‘The Cloud is just someone else’s Computer’. That’s right, it has nothing to do with stratocumulus or cirrostratus clouds in the sky. You really don’t have to worry that if it rained, your…
A Beginner’s Guide to Computer Service Companies

A Beginner’s Guide to Computer Service Companies

Computer service companies provide an essential IT service for businesses that don’t want or need an in-house team. And it makes perfect sense for the majority of small to medium-sized businesses. A good computer service company will build, maintain, service and upgrade your software, hardware and associated systems. They provide…
Great IT Support Builds Great Businesses

Great IT Support Builds Great Businesses

‘Have you turned it off and on again?’ We’ve all experienced the horror of poor IT support. The endless waiting in a call queue, the dreadful hold music designed to make you lose all hope and hang up. And when help does finally come, someone barks, ‘have you turned it…
5 Ways to Increase Cyber Security For Your Business

5 Ways to Increase Cyber Security For Your Business

Cyber attacks often leave businesses with heightened senses around their virtual vulnerabilities. Recent reports suggest that small businesses are at significant risk of cyber attacks, not just high-profile tech companies or big banks like what is often perceived. Realising that it is hard to steal money from large enterprises, criminals…
IT Solutions That Every Business Needs

IT Solutions That Every Business Needs

Through the advances in IT solutions, the face of business has transformed. Business operations are now easier and more efficient. Most aspects of modern enterprises have upgraded, and it looks as though things will continue to improve for medium-sized businesses as well. Cloud Computing Cloud computing is using the internet…
How To Choose The Right IT Consulting Services Provider

How To Choose The Right IT Consulting Services Provider

As the owner of a business, you may have many different roles, such as CEO, accountant, marketer and salesperson and you may switch between these rolls daily. You probably know the basics when it comes to computers, but you’re probably happier hiring someone who offers business IT consulting services instead…
What Are Managed IT Services?

What Are Managed IT Services?

This article explains what managed IT services are and identifies the different components of a managed IT service plan. Managed IT services entail outsourcing your business’s information technology (IT) to your chosen IT company. They will provide you, and your employees IT support as well as strategically manage your IT…
How To Create A Strong Password

How To Create A Strong Password

Living in today’s password driven world where we rely on passwords for online purchases, accessing our data, banking and even communicating with friends, it is crucial you have a strong password. You should be using multiple passwords. Having multiple passwords for all the places you use them makes it difficult…
How To Avoid Costly Computer Repairs

How To Avoid Costly Computer Repairs

Hardware and software problems can happen without warning and unfortunately come with owning a laptop or desktop computer. What many people don’t realise is that most computer issues can be avoided. Here are some simple steps to help prevent disasters and keep your computer working as it should. Don’t use…
What Is Cloud Computing

What Is Cloud Computing?

Cloud computing is a computing resource that is conveyed as a service over a network connection, such as the internet. Relying on a pool of shared physical and virtual resources, cloud computing doesn’t depend on deploying personal hardware or software. Similar to ‘utility computing’, cloud computing allows users access to…
Protect Your Business With Surveillance Cameras

Protect Your Business With Surveillance Technology

With a rise in theft and break and enters, more businesses are being impacted by these kinds of offences and operations are being disrupted. With the use of technology, many of these attacks can be prevented. Taking steps to secure your business should be a top priority. Using Surveillance Cameras…
How To Reduce Downtime For Your Business

How To Reduce Downtime For Your Business

No matter the size of your business, maximising its productivity and minimising its cost is always a priority. With our ever-growing technology dependence, a minor misconfiguration or a full-scale systems failure can lead to reduced productivity, or worse yet, a complete business shutdown. How Much Does Business Downtime Cost you?…
6 Tips For Moving Your IT Setup When Relocating

6 Tips For Moving Your IT Setup When Relocating

Needing to relocate to larger premises because your business has outgrown a space is usually always a good thing. With some careful planning, you can avoid what could become a giant logistical headache. Here are six things to consider before the relocation: 1)     Time to re-evaluate your IT setup Relocating…
Setting up a Business-Grade Wi-Fi Network

Setting up a Business-Grade Wi-Fi Network

Setting up the Wi-Fi network for your business doesn’t have to be a daunting task. Below are some key factors you will need to take into account, including Wi-Fi network management, frequency bands and access points. The number of tablets and smartphones on corporate networks will continue to rise with…
Be Aware of Tech Support Scams

Be Aware of Tech Support Scams

Scammers will often call claiming to be computer technicians associated with companies that most people know like Microsoft or Apple. Others use pop-up messages warning you about computer problems. Usually, a scammer will say they have detected viruses or malware on your computer. They will allege to be “tech support”…
8 Steps to an Effective Disaster Recovery Plan

8 Steps to an Effective Disaster Recovery Plan

Not all disaster recovery plans are created equal. To ensure that your personnel, systems and data are protected, and your business can continue as usual in the event of an emergency or disaster, these guidelines will help you to create a plan that will have you on the road to…
Implementing Your Backup Solution

Implementing Your Backup Solution

An essential part of keeping your business up and running is ensuring that your critical data is backed up regularly. This article has tips on what to back up, how to devise a backup strategy and how to choose a backup solution, local and remote. What to back up Firstly…
Does Your Phone System Need Updating

Does Your Phone System Need Updating?

Communicating efficiently with your staff and clients is essential in running a successful business. Therefore, it is imperative that your phone system is both reliable and offers functions that will streamline your communications. A professional phone system installation company can advise the best system to suit your business, and ways…
How an IT Consultant Can Help Your Business

How an IT Consultant Can Help Your Business

Information Technology (IT) is an integral part of everyday business so it is imperative that your IT infrastructure is proficient and reliable. Many businesses already see the logic and money saving benefits of involving an IT Consultant to set up and maintain a system that is specific to their business…
Why CCTV Systems Are A Good Investment

Why CCTV Systems Are a Good Investment

For Business and property owners, it is imperative that your premise is secure and safe from theft, vandalism and other crimes. Different levels of CCTV surveillance systems are required depending on your location, size and the value of the property, and its content. Closed-circuit television (CCTV) surveillance systems come in a variety…
Cloud Backup - The Affordable and Effective Data Management Solution

Cloud Backup: The Affordable and Effective Data Management Solution

Cloud backup offers an effective way for businesses to save and store data generated by their business. Cloud backup is a system that automatically saves and stores data via a proprietary or public network to an off-site server. Data management is an area in business that is often neglected or…