How important is it to choose the right business phone system? Extremely! Making the right choice can significantly affect your business’s success. But, wait. ‘What?’ We hear you say. Yes, the right system can mean winning more contracts, hiring fewer employees, and saving you time, money, and effort. Plus, a sound business phone system means less frustration and happier employees. And one less thing to distract you from your core business. So, here are five questions you should ask before buying a small business phone system.
- Is the Business Phone System Contract Flexible?
Ask your provider how flexible the contract is. This is essential because you don’t want to be locked into a phone system that you may soon outgrow. So, make sure you’re offered a selection of contract lengths and be aware of any penalties.
- How Much Will the Contract Cost in Total?
You don’t want to go over budget so take some time to extract the total cost. So, watch out for hidden costs. These might include admin and installation fees, early termination, and additional call fees for long-distance or overseas.
- What Platforms Can Your System Run On?
Modern business phone systems have come a long way. These days, they are sophisticated systems cable of many functions. For instance, current systems are usually internet-based. Basically, this allows them to be run through an App and used wherever there is the internet. So, make sure their tech will run happily with your existing IT setup.
Key Questions to Ask Yourself
- Will My Team Adapt Quickly?
Who doesn’t like shiny new things? Well, if your team is used to working with desk phones, the change to Voice Over IP (VOIP) can be a bit of a shock. Suddenly their calls are software controllable, and there might even be headsets! But, with a bit of training, your team will be happy to give up the clunky old phones.
- Ask Yourself – What’s My Budget?
You need to buy a business phone system that fits your budget. So, consider the best system you can afford that’ll grow with your business. Also, make sure it’s relatively future-proof. In other words, resist making savings by buying obsolete technology.