Don’t Panic - Basic Troubleshooting Techniques

Don’t Panic! – Basic Troubleshooting Techniques

‘Don’t panic’ is an appropriate first rule for computer diagnostics. Sure, we’re all familiar with that stone-cold sinking feeling you get if your screen goes blank or the system freezes up. But, panicking and stabbing wildly at the keyboard seldom yields good results. Also, you must resist the temptation to hurl the monitor across the room. Instead, there are a few easy and effective computer diagnostic techniques you can calmly utilise to get things running again. So, here are some basics to try that anyone can do.

Basic Computer Diagnostic Techniques

Troubleshooting is a process of trial and error. We must eliminate the obvious before calling the experts. First, a good tip is to make a note of any error messages. Note it down exactly as it appears. This way, if your simple troubleshooting does solve the problem, you’ll have good information for the technician to work with. In addition, you can check to see if other people are getting the same message. Secondly, it sounds obvious but always check the cables. Physically push each one in fully to be sure. Lastly, try restarting the computer. You may be surprised at how often this simple step resolves the issue.

Computer Diagnostic – 3 Common Problems

1. Computer Won’t Start

First, check the power cable is fully connected at both ends. Next, check that the socket is working by plugging in a lamp. Thirdly, if you’re connecting via a surge protector, make sure it’s turned on. Also, try resetting it. Lastly, if you’re using a laptop, check if the battery is flat, and check the cables as above.

2. Application is Frozen

Sometimes a program becomes stuck or frozen. Typically, you’ll be unable to click on anything or even close the program. As a result, you may have to force quit the application. To do this, press Control+Alt+Del altogether. This should bring up the Task Manager. Now, click on the offending application and hit End Task. If this fails, simply restart the computer.

3. Programs are Running Slowly

First, try running your Virus scanner. You have malware running and slowing everything down. Next, if that’s clear, your hard drive may be running out of space. Try deleting any files or programs you don’t need. Lastly, run Disk Defragmenter. This program tidies up your registry and repacks files.

Chat to our friendly team at Blue Sky IT Consulting about your computer diagnostic issues. We can often fix problems remotely over the phone.

, , ,
How to Work Effectively With Tech Consultants

Related Posts

How an IT Consultant Can Help Your Business

How an IT Consultant Can Help Your Business

Information Technology (IT) is an integral part of everyday business so it is imperative that your IT infrastructure is proficient and reliable. Many businesses already see the logic and money saving benefits of involving an IT Consultant to set up and maintain a system that is specific to their business…
Business IT Support for Coffs Harbour, Port Macquarie and Taree

Business IT Support for Coffs Harbour, Port Macquarie and Taree

The Rise of the Nerds Most modern businesses rely heavily on IT systems. IT systems form the infrastructure that keeps a business running. Interestingly, during the COVID-19 pandemic of 2020, these IT systems were tested to their limits. Suddenly, remote working became the ‘new normal’. But even though many people…
Are You Cloud Infrastructure Ready

The Future of Networking is in the Cloud. Are You Cloud Infrastructure Ready?

What exactly is the Cloud and Cloud Infrastructure? I saw a T-shirt for sale recently, it read, ‘The Cloud is just someone else’s Computer’. That’s right, it has nothing to do with stratocumulus or cirrostratus clouds in the sky. You really don’t have to worry that if it rained, your…
Menu